Legal
Privacy policy
Last updated: 2 August 2026
Who we are
Baklyn is an online marketplace connecting professional bakers with customers in Coimbatore, Tamil Nadu. This policy explains how we handle personal information on baklyn.com for customers and bakers in Coimbatore, Tamil Nadu, India.
Information we collect
- Account details you provide — name, email, phone, and password (stored hashed).
- Order and delivery details — addresses, fulfilment preferences, and order notes.
- Baker profile information — bakery name, bio, location, product listings, and claim requests.
- Technical data needed to run the site — session cookies, device/browser basics, and coarse analytics (for example page visits). We do not sell personal data.
How we use information
We use your information to create accounts, process orders, connect you with bakers, prevent abuse, improve Baklyn, and send transactional messages about your orders or seller account. Marketing messages are only sent if you opt in and can be stopped anytime.
Sharing
Order details are shared with the baker fulfilling your purchase so they can bake and deliver or arrange pickup. We may use trusted processors (hosting, email, payments) who only process data for Baklyn. We disclose information if required by law or to protect users and the platform.
Cookies
We use essential cookies for sign-in and cart continuity, plus limited first-party analytics cookies. You can block non-essential cookies in your browser; some features may stop working if essential cookies are disabled.
Retention & security
We keep account and order records as long as needed to run the marketplace, meet legal duties, and resolve disputes. We use reasonable technical and organisational measures to protect data; no online service is perfectly secure.
Your choices
You can update profile details from your account, request access or deletion where applicable under Indian law (including the Digital Personal Data Protection Act, 2023), and ask questions about this policy. Contact us through the details on baklyn.com or your account support channel.
Children
Baklyn is intended for adults placing bakery orders. We do not knowingly collect personal data from children for marketplace accounts.
Related
See also our Terms of use and Refunds & cancellations.